epIQ Index Top 100 Communities Nationwide Report [April 2026]
The April 2026 ApartmentRatings epIQ Index Top 100 Communities Nationwide Report has been published! Download to see the top communities.
The Real Disruptors: How 55+ Adults Are Redefining Renting
For years, conversations about renting have centered on younger generations—millennials priced out of homeownership or Gen Z entering the housing market. But the real disruptors in the rental industry today? Older adults. Learn more about attracting long-term 55+ renters.
Ready, Set…Respond! [Ep 5: Marketing Beyond The Obvious]
Episode Date: June 15, 2023. Listen to Lia Nichole Smith discuss how to align operations and marketing strategies and leverage non-traditional marketing to effectively target the new renters of 2025.
2022 Product Updates: Release 3
SatisFacts & ApartmentRatings have released a variety of new features and enhancements in 2022 to continue providing the most comprehensive data, reporting and education resources to our multifamily partners.
2022 Product Updates: Release 2
SatisFacts & ApartmentRatings have released a variety of new features and enhancements in 2022 to continue providing the most comprehensive data, reporting and education resources to our multifamily partners.
Power Panels – Strengthening Relationships: More Than Conflict Resolution
Session Date: August 18, 2022 9:00 AM PT | 12 PM ET. The job of a relations expert takes skill, finesse and high-level emotional intelligence to bring about constructive and long-term solutions. Learn best practices from amazing professionals forging the path of customer relations.
epIQ Index Updates: epIQ Just Got Even More EPIC!
epIQ Index Updates are coming in 2022 with a dynamic epIQ Badge, a Rate the Manager Response option, a review reply time change, and a new education library.
The epIQ Index: What’s in Your Score?
The epIQ Index is an authentic, transparent, and fair measure of performance. Here are 5 Reasons why your organization should look to it as the most relevant industry metric.
How To Increase Your Survey Responses
Surveys provide your teams with a great opportunity to understand everything your residents are thinking about in their decision making process (to move or not to move). Follow our best practices to increase your survey responses and ensure you’re getting the most out of your surveys.
How To Improve Your epIQ Index Ranking
Wondering how to improve your epIQ Index Ranking to become the Most Improved, make the Top 10, or improve your review ratings overall? Read on to find out and get additional helpful hints!
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