epIQ Index Updates: epIQ Just Got Even More EPIC!
epIQ Index Updates are coming in 2022 with a dynamic epIQ Badge, a Rate the Manager Response option, a review reply time change, and a new education library.
Flipping The Script – Apartmentalize 2021
From the first brand encounter all the way past the exit interview, learn how companies are flipping the script on traditional online reputation and turning their employees into their best brand advocates.
How To Improve Your epIQ Index Ranking
Wondering how to improve your epIQ Index Ranking to become the Most Improved, make the Top 10, or improve your review ratings overall? Read on to find out and get additional helpful hints!
Product Updates [October 2020]
epIQ Index report export! How does this help? The ability to export the epIQ reports makes it easier to track progress over a given time period and to easily share…
ApartmentRatings Reviews Amid The COVID-19 Pandemic
The current COVID-19 pandemic has caused a necessary shift in business for most onsite and corporate teams, with nearly all employees working from home unless absolutely essential. Because of this,…
The Secret to Handling Review Responses – Don’t Take It Personally
Reviews hold too much useful information to simply ignore and responding to reviews can be an uneasy experience, but focusing on the 3 p’s will allow you to have confidence…
Positive Review Peril: 5 Steps to an Authentic Online Story
Imagine you are planning to make a major purchase, let’s say a car for example. You decide to check out a local dealership’s website and find nothing but 5-star ratings….
Texas Apartment Association (TAA) Seminars
We are on the road again! Make sure to attend two amazing sessions on April 11th, with SatisFacts Lia Smith at the Texas Apartment Association Education Conference. First, join her for a…