epIQ Index Top 250 Communities Nationwide Monthly Report [April 2024]
Download the epIQ Index top 250 communities nationwide monthly report for April 2024 to learn the top communities according to renters.
Download the epIQ Index top 250 communities nationwide monthly report for April 2024 to learn the top communities according to renters.
Episode Date: April 18, 2024. Explore the value of reputation management from an asset management perspective and learn the correlation between reputation and budget outcomes.
Explore how AI impacts renter expectations when it comes to perception of customer service, and find out how your residents feel about technology implementation in your communities.
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.
50 eye-opening results from the SatisFacts Biennial Online Renter Study that every multifamily professional needs to know. Check out the top 50 and download the full report for free!
Episode Date: November 9, 2023. Learn how to incorporate gratitude and kindness into your daily personal life as well as in the workplace with tips for creating harmonious resident and employee experiences from Mark Lacey.
ApartmentRatings review sentiment is on the rise. Learn now SatisFacts surveys combined with VRP improve renter review volume and sentiment.
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!