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Biennial Online Renter Study:

February 2022 Release

Get ready to dig into a decade of data. This year’s online renter study provides ten years of survey results with analysis and key observations along with respondent demographics. New this year: actionable strategies based on key findings.

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epIQ Index Biannual Report:

January 2022

The epIQ Index Top Management Companies & Communities Biannual Report for 2021 has been published! To take a look at how industry operators and renters are using the epIQ Index and see if you made the list of top management companies & communities. 

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2019 Online Renter Study

The 2019 online renter study covers four topics: shopping trends, ratings and reviews, social media, and the resident experience. The study is broken down into individual reports and provides personalized key takeaways.

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SatisFacts’ Survey Platform Impact vs. a Leading Competitor

This study closely examines the effectiveness of SatisFacts’ survey platform vs. the leading competitor when coupling with the Verified Resident Program – a review recruitment tool.

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COVID-19 National Renter Study:

Round 1 Results & Analysis

We asked over 100,000 renters across the country how the COVID-19 pandemic impacts all facets of the renter lifecycle. We partnered with the National Apartment Association (NAA) on a webinar to review the findings from the first two rounds of this study. 

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COVID-19 National Renter Study:

Round 2

In this addendum to the COVID-19 round 1 whitepaper, we identify and explore the trends that have emerged since the coronavirus began and highlight the key findings that will help multifamily operators better understand and address the evolving situations that their residents are facing.

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