The 2019 online renter study covers four topics: shopping trends, ratings and reviews, social media, and the resident experience. The study is broken down into individual reports and provides personalized key takeaways.

We asked over 100,000 renters across the country how the COVID-19 pandemic impacts all facets of the renter lifecycle. We partnered with the National Apartment Association (NAA) on a webinar to review the findings from the first two rounds of this study. 

In this addendum to the COVID-19 round 1 whitepaper, we identify and explore the trends that have emerged since the coronavirus began and highlight the key findings that will help multifamily operators better understand and address the evolving situations that their residents are facing.