Decoding the epIQ Index
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
Take a break with our Director of Client Performance, Carla J. Alicea, and join us live for a fun, interactive conversation on our new monthly podcast series: Ready, Set…Respond! Test your knowledge on various multifamily industry topics, learn true and tested best practices from expert guest speakers, see if you can sniff out the truth in our Fact or Fiction game, and compete for bragging rights and a chance to win a $50 gift card in our monthly social challenge. Join us for 30 minutes every third Thursday, learn something new, and have some fun!
Ready, Set...Respond! [Plan & Prevent]
Oct 19, 202310:00am PDT30 minutes
Fire Prevention Week begins on October 8, so mark your calendars for October 19 at Noon CT as we delve into an essential subject that affects us all – fire prevention and preparedness in apartment living.In this enlightening webinar, we will shed light on the stark realities of apartment fires and equip you with the knowledge and tools to prevent and prepare for them effectively.
We are thrilled to introduce our expert guest for this episode, who will share invaluable insights and expertise in fire prevention and safety. Together, we'll explore practical strategies, essential tips, and life-saving measures that can make a world of difference in the event of a fire.
As always, you can look forward to interactive polls, engaging discussions, and our ever-popular "Fact or Fiction" game to test your fire safety knowledge. After the program, participate in the #ReadySetRespond social challenge, where you can share your key takeaways for a chance to win a $50 gift card.
Join us on October 19 at Noon CT, and let's come together to learn, share, and ensure the safety of our apartment communities. Take advantage of this opportunity to better prepare and safeguard your residents and property. Secure your spot now, and let's plan and prevent together.
Access Our Free On-Demand Library
Did you miss a webinar? Need a refresher? Become an onsite expert on your own time by accessing to our full video library 24/7. Discover tips and best practices for your communities in just 30 minutes!
Ready, Set…Respond! [Ep. 8: Staying Power]
Episode Date: September 14, 2023. Learn best practices for maximizing resident engagement, renewals, and referrals from leadership coach and multifamily consultant, Maria Pietroforte.
Ready, Set…Respond! [Ep. 7: Finding Equilibrium]
Episode Date: August 17, 2023. Learn best practices for fostering a culture of proactive communication, collaboration and sustained productivity from author, Jason Kae.
Ready, Set…Respond! [Ep. 6: A Breed Of Their Own]
Hear from ESA Expert, Victoria Cowart, on the distinctions between service, support & Comfort animals and the important of aligning the industry’s definition of pet friendly with the expectations of renters.
Ready, Set…Respond! [Ep 5: Marketing Beyond The Obvious]
Episode Date: June 15, 2023. Listen to Lia Nichole Smith discuss how to align operations and marketing strategies and leverage non-traditional marketing to effectively target the new renters of 2025.
Ready, Set…Respond! [Ep 4: Taking Care]
Episode Date: May 25, 2023. Listen to Valerie M. Sargent speak about how your emotions are linked to your mental health and how emotional intelligence plays a major role in regulating your feelings and emotions.
Ready, Set…Respond! [Ep 3: Don’t Be Trashy]
Episode Date: April 20, 2023. Hear Heath Hallada and Richard Bates educate on multifamily recycling and waste management and provide resources for how to proactively manage them in your communities.
Ready, Set…Respond! [Ep 2: Five Stars, Highly Suspect]
Episode Date: March 16, 2023. Hear review transparency expert, Curtis Boyd, provide statistics and new information on deceptive review practices and how to detect and report them in our second episode of Ready, Set…Respond!
Ready, Set…Respond! [Ep 1: Make Love, Not War]
Episode Date: February 16, 2023. Hear industry expert, Ashley Smith, provide actionable tips for dealing with difficult people, and more in our first episode of Ready, Set…Respond!
Power Panels – Review Generation Reality: Facts vs Fiction
Session Date: November 17, 2022 9:00 AM PT | 12 PM ET. Hear from industry leaders as they share the facts about review cultivation and the importance of having an authentic and trustworthy brand.