Session Date: March 16, 2023. Hear review transparency expert, Curtis Boyd, provide statistics and new information on deceptive review practices and how to detect and report them in our second episode of Ready, Set…Respond!
Session Date: February 16, 2023. Hear industry expert, Ashley Smith, provide actionable tips for dealing with difficult people, and more in our first episode of Ready, Set…Respond!
Session Date: November 17, 2022 9:00 AM PT | 12 PM ET. Hear from industry leaders as they share the facts about review cultivation and the importance of having an authentic and trustworthy brand.
Session Date: October 27, 2022 9:00 AM PT | 12 PM ET. Hear from two industry leaders as they weigh in on how to be proactive in your marketing, follow up and retention efforts to beat the slow leasing season blues.
Session Date: September 15, 2022 9:00 AM PT | 12 PM ET. Employee learning & development has become a vital asset to a company’s success in multifamily. Learn how to build an engaging and fulfilling learning environment for your employees from two industry leaders.
Session Date: August 18, 2022 9:00 AM PT | 12 PM ET. The job of a relations expert takes skill, finesse and high-level emotional intelligence to bring about constructive and long-term solutions. Learn best practices from amazing professionals forging the path of customer relations.
Session Date: June 16, 20221 9:00 AM PT | 12 PM ET. Melissa DeCicco and Lia Nichole Smith combined their wealth of knowledge and industry data to answer all of your online reputation questions.
Session Date: May 19, 20221 9:00 AM PT | 12 PM ET. Change your marketing game with UGC! Learn how to build your internal and external team to optimize UGC and how to leverage key strategies to ensure your content reflects your real, authentic brand.
Session Date: April 21, 20221 9:00 AM PT | 12 PM ET. Explore opportunities to improve the personal and professional wellness of yourself, employees, and residents.
Session Date: March 17th, 20221 9:00 AM PT | 12 PM ET. Learn the Top 5 Value Drivers for 2022 and get tips and action items to elevate resident satisfaction and drive value at your community.
