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Our Commitment
SatisFacts is the leading provider of resident surveys focusing on multifamily retention and reputation management.
Our goal is to create a robust platform to attract, understand and retain renters all through delivering leading-edge technology, data, and unrivaled education.
NOI Calculator
We’ve designed an easy-to-use tool to help determine how much you could be saving using SatisFacts. Just complete the 5 categories of questions and let us do the rest. Click calculate savings below to learn more!
Online Renter Study
Our biennial reports examine the behaviors and preferences of renters across the country and provide actionable strategies based on key findings. The reports provide over 10 years of historical data and are free to download!
Hear From Our Clients
All resident feedback is important, but SatisFacts speaks to the core of our primary responsibilities for operating and maintaining military housing—and we’re so proud that we earned positive results.
Since implementing SatisFacts Insite survey and VRP feedback program at Thomas Wynne, we have seen a 30% decrease in vacancy. It has also helped our resident retention, and all of that goes to the bottom line in real dollars.
The teams at SatisFacts are always super helpful. I think it’s good when our teams are all talking about the same ideas, the same goals, and the same vision in the multifamily industry. The education team speaks that same language and reiterates those same goals. They share national standards for the multifamily industry, anything that’s changing, things to be on the lookout for, and have the same vision as we have, and that all just creates a partnership that is super supportive to our team.
The epIQ Index has been incredible for us. We’re very proud to be measured and included in the top 250 list. We utilize the epIQ Index for investor reporting for our quarterly reports and internally for recognition awards as well. It’s truly been a great addition within the SatisFacts & ApartmentRatings infrastructure and it has benefited us significantly.
It has been awesome to see the reviews, good and bad, as it is really helping us communicate better with our prospects, residents, and even each other. I am truly floored by how much this has helped our onsite teams with the way we handle our move-ins, move-outs, work orders, and prospects. A total eye-opener and so helpful. I am so glad I finally did this!
I feel that SatisFacts is one of the best tools I’ve experienced in my 18-year career in this business. It’s a pleasure to know that I work for not only an amazing company but one that would provide such a valuable way to not only let us know that we are doing a superior job but also access our opportunities.