SatisFacts is the leading provider of resident surveys focusing on multifamily retention and reputation management.
Our goal is to create a robust platform to attract, understand and retain renters all through delivering leading-edge technology, data, and unrivaled education.
Hear From Our Clients
I feel that SatisFacts is one of the best tools I’ve experienced in my 18-year career in this business. It’s a pleasure to know that I work for not only an amazing company but one that would provide such a valuable way to not only let us know that we are doing a superior job but also access our opportunities.
Tangible improvements to resident retention and transparency of customer feedback have helped our firm improve our service tailored to what our customers need. We find residents are quick to respond outside simple questionnaires, which allows us to study robust data rather than skewed response ratings.”