epIQ Index Updates: epIQ Just Got Even More EPIC!
epIQ Index Updates are coming in 2022 with a dynamic epIQ Badge, a Rate the Manager Response option, a review reply time change, and a new education library.
The epIQ Index: What’s in Your Score?
The epIQ Index is an authentic, transparent, and fair measure of performance. Here are 5 Reasons why your organization should look to it as the most relevant industry metric.
FAA Education Conference – Session #2
The 5 Innocent Evils of Digital Marketing – Presented by Lia Nichole Smith Traditional digital marketing tactics are beginning to have an adverse effect with renters, and could very well…
FAA Conference – Session #1
Conversations with Renters: Leasing, Renewals and Everything in Between! – Presented by Lia Nichole Smith Be a fly on the wall as renters tell us how they feel about things…
How To Improve Your epIQ Index Ranking
Wondering how to improve your epIQ Index Ranking to become the Most Improved, make the Top 10, or improve your review ratings overall? Read on to find out and get additional helpful hints!
High Tech and Higher Touch: The Evolution of Leasing
Have you noticed the new branding at McDonald’s includes touch screens inside the restaurant? One may think the idea of a self-ordering system is about reducing employee costs and increasing…
Infographic: Top 5 Reasons to Use a Community’s Resident Portal
Infographic-Top-5-Reasons-To-Use-A-Communitys-Resident-Portal.pdf (138 downloads)
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Infographic: Most Valued Factors When Searching For An Apartment Online
Renters-Most-Desired-Online-Infographic.pdf (159 downloads)
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ApartmentRatings.com Prohibits “Review Gating”
ApartmentRatings will take action against practitioners of “Review Gating” as it lacks authenticity. As the largest review site dedicated to multifamily living, ApartmentRatings.com strives for the most authentic reviews of communities.
SatisFacts Announces Winners of 2018 National Resident Satisfaction Awards
SatisFacts Research, the leading multifamily survey and data provider, today announced the winners of its 2018 National Resident Satisfaction Awards.
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