Episode Date: November 9, 2023. Learn how to incorporate gratitude and kindness into your daily personal life as well as in the workplace with tips for creating harmonious resident and employee experiences from Mark Lacey.
The epIQ Index Top 250 Communities Nationwide Report for October 2023 has been published. Download it here!
Episode Date: October 19, 2023. Learn proactive strategies for enhancing awareness and preventing fire incidents from Shawn Thornton, and get free resources on fire safety awareness for residents and employees.
ApartmentRatings review sentiment is on the rise. Learn now SatisFacts surveys combined with VRP improve renter review volume and sentiment.
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!
Episode Date: September 14, 2023. Learn best practices for maximizing resident engagement, renewals, and referrals from leadership coach and multifamily consultant, Maria Pietroforte.
Generate more reviews and improve your brand reputation with our latest review cultivation tool: Reputation Boost!
Episode Date: August 17, 2023. Learn best practices for fostering a culture of proactive communication, collaboration and sustained productivity from author, Jason Kae.
Hear from ESA Expert, Victoria Cowart, on the distinctions between service, support & Comfort animals and the important of aligning the industry’s definition of pet friendly with the expectations of renters.
