Jessica Pope, Author at SatisFacts Research

epIQ Index Top 250 Communities Nationwide Monthly Report [November 2023]

November 17, 2023Jessica PopeepIQ Index, Multifamily, Online Reputationapartment management, apartmentratings, apartmentratings top 250, apartmentratings top communities, epiq, epiq index, multifamily, online reputation, reputation management, top communities, top rated apartments

The epIQ Index Top 250 Communities Nationwide Report for November 2023 has been published. Download it here!

Ready, Set…Respond! [Ep. 10: Sales Through Service]

November 9, 2023Jessica PopeFeatured Webinar, Leasing, Multifamily, Ready Set Respond, Resident Retention, SatisFacts Webinars, WebinarsNo Commentscustomer service, gratitude, multifamily, multifamily education, ready set respond, resident appreciation, resident retention, sales through gratitude, sales through service, satisfacts education, service through gratitude

Episode Date: November 9, 2023. Learn how to incorporate gratitude and kindness into your daily personal life as well as in the workplace with tips for creating harmonious resident and employee experiences from Mark Lacey.

epIQ Index Top 250 Communities Nationwide Monthly Report [October 2023]

October 24, 2023Jessica PopeepIQ Index, MultifamilyNo Commentsapartment management, apartmentratings, epiq, epiq index, multifamily, multifamily education, online reputation, reputation management, satisfacts education, top communities

The epIQ Index Top 250 Communities Nationwide Report for October 2023 has been published. Download it here!

Ready, Set…Respond! [Ep. 9: Plan & Prevent]

October 19, 2023Jessica PopeFeatured Webinar, Multifamily, Ready Set Respond, SatisFacts Webinars, WebinarsNo Commentsfire prevention, fire prevention week, fire safety, multifamily education, multifamily safety, multifamily webinar, risk management in multifamily, satisfacts education, webinar

Episode Date: October 19, 2023. Learn proactive strategies for enhancing awareness and preventing fire incidents from Shawn Thornton, and get free resources on fire safety awareness for residents and employees.

Authenticity and Data-Driven Insights: How ApartmentRatings & SatisFacts Is Delivering on Our Mission

September 28, 2023Jessica PopeMultifamily, Online Reputation, Reputation Management, Resident Retention, Reviews, SurveysNo Commentsapartment management, apartmentratings, epiq, epiq index, multifamily, multifamily education, reputation management, resident surveys, review generation, Review sentiment, satisfacts education, sentiment correlation analysis, survey sentiment

ApartmentRatings review sentiment is on the rise. Learn now SatisFacts surveys combined with VRP improve renter review volume and sentiment.

Decoding the epIQ Index

September 21, 2023Jessica PopeepIQ Index, Featured Webinar, Multifamily, Online Reputation, Reputation Management, Reviews, WebinarsNo Commentsapartment management, apartmentratings, epiq, epiq index, multifamily education, online reputation, reputation management, review cultivation, review generation, review management, satisfacts education

Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.

epIQ Index monthly report september 2023

epIQ Index Top 250 Communities Nationwide Monthly Report [September 2023]

September 21, 2023Jessica PopeepIQ Index, Online Reputation, Reputation Management, SurveysNo Commentsapartment management, apartmentratings, apartmentratings top 250, apartmentratings top communities, epiq, epiq index, multifamily, multifamily education, online reputation, reputation management, resident experience, review management, satisfacts education, top communities

The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!

Staying Power with Maria Pietroforte, multifamily consultant, leadership coach, and industry keynote speaker

Ready, Set…Respond! [Ep. 8: Staying Power]

September 14, 2023Jessica PopeFeatured Webinar, Multifamily, Ready Set Respond, Resident Retention, WebinarsNo Commentsapartment management, apartmentratings, multifamily, multifamily education, multifamily webinar, ready set respond, reputation management, resident referrals, resident renewals, resident retention, satisfacts education

Episode Date: September 14, 2023. Learn best practices for maximizing resident engagement, renewals, and referrals from leadership coach and multifamily consultant, Maria Pietroforte.