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THE SATISFACTS AWARDS

2022 National Company Award Winners

VIEW ANNUAL SURVEY AWARD WINNERSVIEW INSITE SURVEY AWARD WINNERS

What are the SatisFacts Awards?

The National Resident Satisfaction Awards recognize top property management companies and communities who are dedicated to providing an outstanding resident experience. Winners are awarded for their company’s leadership and focus on customer service efforts as measured through the SatisFacts Insite® and/or Annual survey program score.
With the SatisFacts National Index as the key indicator for resident satisfaction levels nationwide, winners are determined annually in two categories, ‘National Company Awards’ and ‘National Property Awards’.

How to qualify for an award?

National Company Awards

Annual Survey: Maintain Resident Satisfaction Score of 4.25+/5.00 with a minimum of 100 completed surveys

Insite Survey: Maintain Resident Satisfaction Score of 4.25+/5.00 with a minimum of 100 completed surveys for all modules under contract with the exclusion of Move Out and On Notice survey.

National Property Awards

Annual Survey: Maintain Resident Satisfaction Score of 4.25+/5.00 with a minimum of 25 completed surveys

Insite Survey: Maintain Resident Satisfaction Score of 4.25+/5.00 with a minimum of 25 completed surveys for all modules under contract with the exclusion of Move Out and On Notice survey.

Promote winnings & deliver value to future residents.

SatisFacts Awards’ recognition gives your communities a powerful advantage in today’s highly competitive market. Being recognized as an award-winning company and/or property is an attractive display in your corporate offices and communities.
Promote your winnings and dedication to the resident experience through your company newsletters, ILS’, websites, and more.

  • Company Website

  • Resident & Employee Newsletters

  • Property Portals

  • Property & Corporate Brochures

  • ILS Listings & Print Ads

Become a National SatisFacts Award Winner today!

For more information on how you could get recognized for your customer service efforts, speak to our industry experts to learn more about our Annual and Insite® Survey program.
We’ll provide best practices on how your community can improve service delivery and value to your residents.
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2021 National Company Award Winners

VIEW ANNUAL SURVEY AWARD WINNERSVIEW INSITE SURVEY AWARD WINNERS

2020 National Company Award Winners

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2019 National Company Award Winners

VIEW AWARD WINNERS

2018 National Company Award Winners

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2017 National Company Award Winners

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2016 National Company Award Winners

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2015 National Company Award Winners

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