Five Stars, Highly Suspect
The rise of online reviews has transformed the way consumers and renters make decisions. While online reviews can be a valuable tool, it is important to be aware of the potential for deceptive review practices.
Ready, Set…Respond! [Ep 2: Five Stars, Highly Suspect]
Episode Date: March 16, 2023. Hear review transparency expert, Curtis Boyd, provide statistics and new information on deceptive review practices and how to detect and report them in our second episode of Ready, Set…Respond!
5 Realities of Review Generation in Multifamily
Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.
Power Panels – Ask Us Anything: Online Reputation
Session Date: June 16, 20221 9:00 AM PT | 12 PM ET. Melissa DeCicco and Lia Nichole Smith combined their wealth of knowledge and industry data to answer all of your online reputation questions.
The epIQ Index: What’s in Your Score?
The epIQ Index is an authentic, transparent, and fair measure of performance. Here are 5 Reasons why your organization should look to it as the most relevant industry metric.
How To Improve Your epIQ Index Ranking
Wondering how to improve your epIQ Index Ranking to become the Most Improved, make the Top 10, or improve your review ratings overall? Read on to find out and get additional helpful hints!
More Than a Score: 5 Tips to Protect Your Brand
Originally published on Multifamily Insiders, Jan. 18, 2019 I’m often asked for tips and tricks on how to improve a community’s online reputation. Over the last year or so these…
Webinar: “Incentivized & Deceptive Online Reviews” w/ the FTC
Session Date: March 3rd, 2021 9:00 AM PT | 12:00pm ET Robin Rock, an attorney with the Federal Trade Commission, joins us to explain the difference between acceptable and unacceptable...
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Product Updates [December 2020]
New ApartmentRatings Review Widgets & Awards Badges in EXCHANGE! What’s New? We have made it even easier to market your communities, cultivate reviews from your residents, and show off your…
Onsite Insites LIVE! – Pandemic Predictions – Part 2: “Feedback Facelift”
One of the easiest ways to attract new prospects and keep current residents satisfied is to focus on feedback. Surveys and studies offer a targeted look into the minds of…
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