The Secret to Handling Review Responses – Don’t Take it Personally.
Reviews hold too much useful information to simply ignore. Although responding to reviews can be an uneasy experience, focusing on the 3 P’s will allow you to have confidence in…
If You’re Happy and You Know It… How to Generate Online Gratitude
Maximize the “good” that’s happening in your community every day. Drown out those negative comments by asking your satisfied residents to stand up and be heard! Here are 3 simple…
Review Response
We all know responding to reviews are important, even the positive ones. Here’s an example of a great response submitted on ApartmentRatings.com. Although this is a perfect 5-star review, the…
Keep Calm and Respond!
Let’s say you just got an apartment review that isn’t exactly positive. How should approach your response? Learn how to craft the ideal response to common reviews. Featured quarterly in…