Online Reputation Archives | SatisFacts Research

Decoding the epIQ Index

September 21, 2023Jessica PopeepIQ Index, Featured Webinar, Multifamily, Online Reputation, Reputation Management, Reviews, WebinarsNo Commentsapartment management, apartmentratings, epiq, epiq index, multifamily education, online reputation, reputation management, review cultivation, review generation, review management, satisfacts education

Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.

epIQ Index monthly report september 2023

epIQ Index Top 250 Communities Nationwide Monthly Report [September 2023]

September 21, 2023Jessica PopeepIQ Index, Online Reputation, Reputation Management, SurveysNo Commentsapartment management, apartmentratings, apartmentratings top 250, apartmentratings top communities, epiq, epiq index, multifamily, multifamily education, online reputation, reputation management, resident experience, review management, satisfacts education, top communities

The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!

reputation boost, boost reviews on multiple review platforms

New Feature Announcement: Reputation Boost

September 7, 2023Jessica PopeOnline Reputation, Product Updates, Reputation Managementapartmentratings, google boost, multifamily new feature, multifamily proptech, reputation boost, reputation management, review cultivation, review generation, review management, satisfacts education, verified resident program

Generate more reviews and improve your brand reputation with our latest review cultivation tool: Reputation Boost!

epIQ Index Top 250 Communities Nationwide Monthly Report [August 2023]

August 21, 2023Jessica PopeepIQ Index, Multifamily, Online Reputationapartmentratings, apartmentratings top 250, apartmentratings top communities, epiq, epiq index, multifamily reviews, online reputation, reputation management, resident experience, review management, top communities

The epIQ Index Top 250 Communities Nationwide Report for August 2023 has been published. Download it here!

epIQ Index Top Management Companies & Communities Biannual Report [July 2023]

July 26, 2023Jessica PopeepIQ Index, Online Reputation, Reputation Management, ReviewsNo Commentsapartment management, apartmentratings, epiq, epiq index, epIQ top rated, multifamily, multifamily education, online reputation, reputation management, top communities

Download the epIQ Index Top Management Companies and Communities Biannual Report for 2023 and watch the mid-year live ranking recording.

Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry

June 29, 2023Carla AliceaMultifamily, News, Online Reputation, Reputation Management, SurveysNo Commentsapartment management, deceptive review practices, generating reviews in multifamily, multifamily, multifamily education, online reputation, reputation management, review cultivation, review gating, satisfacts education

Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.

Unleashing the Power of Innovative Marketing

June 22, 2023Carla AliceaepIQ Index, Leasing, Multifamily, Online ReputationNo Commentsapartment management, apartmentratings, epiq, epiq index, marketing beyond the obvious, multifamily, multifamily education, multifamily marketing, online reputation, reputation management

Explore the importance of breaking down silos, leveraging operational data, and understanding the new renters of 2025 to effectively market beyond the obvious.