epIQ Index Top 250 Communities Nationwide Monthly Report [April 2024]
Download the epIQ Index top 250 communities nationwide monthly report for April 2024 to learn the top communities according to renters.
Download the epIQ Index top 250 communities nationwide monthly report for April 2024 to learn the top communities according to renters.
Explore how AI impacts renter expectations when it comes to perception of customer service, and find out how your residents feel about technology implementation in your communities.
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.
Episode Date: March 28, 2024. Learn how review response impacts perception of customer service for prospective renters and gain best practices for responding to reviews.
Download the epIQ Index top 250 communities nationwide monthly report for March 2024 to learn the top communities according to renters.
Learn from top-performing multifamily professionals who value SatisFacts as a tool for gathering anonymous feedback, creating more open and psychologically safe communities.
Download the epIQ Index top 250 communities nationwide monthly report for February 2024 to learn the top communities according to renters.
Episode Date: February 15, 2024. Learn what makes an online review most valuable to your renters when it comes to standing out from the competition and securing the lease from data directly from the 2024 Biennial Online Renter Study.
Download the epIQ Index Biannual Report to get the top management companies in each portfolio, top communities nationwide, and find out who maintained their epIQ Hot Streak in 2023!