High Tech and Higher Touch: The Evolution of Leasing
Have you noticed the new branding at McDonald’s includes touch screens inside the restaurant? One may think the idea of a self-ordering system is about reducing employee costs and increasing…
Infographic: Top 5 Reasons to Use a Community’s Resident Portal
Infographic-Top-5-Reasons-To-Use-A-Communitys-Resident-Portal.pdf (16 downloads)
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Infographic: Most Valued Factors When Searching For An Apartment Online
Renters-Most-Desired-Online-Infographic.pdf (28 downloads)
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Renters Don’t Trust Your Website. Here’s Why!
We all have made purchases online, perhaps even yesterday. When you are looking for a specific item, you read multiple reviews, crowdsource your family and friends and do as much research…
Copy…Paste…Repeat: 5 Cringe-Worthy Response Phrases
It’s a typical day in the office when a resident walks in, looks you straight in the eye and says, “I just wanted to say I love living here. The entire…
Social Media and Review Responses: Do you know your audience?
During your day to day tasks do you treat social media posts and responding to reviews the same? Both are equally important in a community’s marketing strategy, however, each has…
There’s No Such Thing as a Difficult Resident
I’m sure, in reading the title of this article; your first thought was something along the lines of “Really? She can’t be serious”. You may even be thinking of a…
Webinar Series Recap: Winter is Coming – Preparing for the Slow Season
This quarter, our Onsite Insites LIVE! webinars were dedicated to helping teams prepare and survive the dreaded slow season. Focus on what matters most to renters at 3 major touchpoints…
Top 25 Recommended Cities
We’ve analyzed thousands of resident reviews to determine the top 25 rated cities within the U.S in conjunction to their recommend score. Learn what factors set these top cities apart from…
Our 2018 FOCUS Conference is for Everyone!
As you may have seen from our recent announcement, registration for our FOCUS 2018 User Experience and Conference is now underway. FOCUS is being held on February 26-27, 2018 Los…
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