epIQ Index Top Management Companies & Communities Biannual Report [January 2022]
Download the epIQ Index Top Management Companies and Communities Biannual Report for 2021.
epIQ Index Updates: epIQ Just Got Even More EPIC!
epIQ Index Updates are coming in 2022 with a dynamic epIQ Badge, a Rate the Manager Response option, a review reply time change, and a new education library.
Panther Residential Leadership Conference
YTD Performance Review and epIQ Updates – Presented by Lia Nichole Smith Company wide meetings are a great opportunity to learn easy and practical ways to improve the resident experience…
Flirting with Disaster: 5 Missteps of Apartment Marketing
Knowing that renters are savvier than ever before, here are 5 missteps in regards to apartment marketing that will stop a renter’s online journey to your community dead in its tracks.
Flipping The Script – Apartmentalize 2021
From the first brand encounter all the way past the exit interview, learn how companies are flipping the script on traditional online reputation and turning their employees into their best brand advocates.
More Than a Score: 5 Tips to Protect Your Brand
Originally published on Multifamily Insiders, Jan. 18, 2019 I’m often asked for tips and tricks on how to improve a community’s online reputation. Over the last year or so these…
Product Updates [December 2020]
New ApartmentRatings Review Widgets & Awards Badges in EXCHANGE! What’s New? We have made it even easier to market your communities, cultivate reviews from your residents, and show off your…
Product Updates [September 2020]
Get more reviews on Google with the all new Google Boost for VRP! What is Google Boost? Current subscribers of our Verified Resident Program review cultivation product can now take…
ApartmentRatings Top Rated Awards Criteria is Changing for 2020!
What’s changing: The requirement of a 70% or greater Recommend Score will be replaced with a minimum epIQ Index Grade of A- (or 80.00). Additionally, we continue to find that…
Product Updates [July 2020]
We are excited to introduce “Threaded Reviews!” What are Threaded Reviews? Prior to today’s update, renters and managers alike had no way of determining if multiple reviews were written by…
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