Renter Satisfaction Surveys: The Key to Cost-Effective Management
Renter Satisfaction Surveys by SatisFacts empower property management professionals with the information they need to retain happy residents.
Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
Unleashing the Power of Innovative Marketing
Explore the importance of breaking down silos, leveraging operational data, and understanding the new renters of 2025 to effectively market beyond the obvious.
Understanding the Connection Between Emotional Intelligence and Mental Health
Learn about the relevance of emotional intelligence and its impact on mental health in various aspects of life, especially in leadership and workplace settings.
A Dumpster Dive Into The State of Recycling & Waste Management Challenges
Learn about recycling and waste management challenges in multifamily and how onsite teams and residents can contribute towards a more sustainable future for multifamily operations.
Five Stars, Highly Suspect
The rise of online reviews has transformed the way consumers and renters make decisions. While online reviews can be a valuable tool, it is important to be aware of the potential for deceptive review practices.
Dealing With Difficult People
Failure to effectively manage difficult people can lead to conflicts, unhappy residents, and potential legal issues. This article explores practical strategies for dealing with difficult people in the multifamily profession.