In our May 2023 Ready, Set…Respond! episode titled “Taking Care,” we explored the profound topic of emotional intelligence and its impact on mental health. We were privileged to have esteemed guest, Valerie M. Sargent, an inaugural Mental Health First Aid Instructor, join host Carla J. Alicea, Director of Client Performance at ApartmentRatings and SatisFacts, for this enlightening conversation. Together, they explored the relevance of emotional intelligence in various aspects of life, especially in leadership and workplace settings. In this article, we are excited to share the key insights from the webinar and extend a call to action for those who missed the live episode.
The Important of Emotional Intelligence
Our guest speaker, Valerie M. Sergeant, a highly experienced speaker, trainer, and emotional intelligence executive coach, emphasized the significance of emotional intelligence in leadership, sales, marketing, customer service, and, most importantly, mental health. Valerie highlighted how emotional intelligence empowers individuals to effectively manage themselves and cultivate meaningful relationships, ultimately leading to improved employee well-being and job satisfaction
Emotional Intelligence and Mental Health
During our engaging conversation, we discussed the strong correlation between emotional intelligence and mental health. Valerie shared that workplace challenges often stem from emotional struggles, which can have a profound impact on mental well-being. Research has shown that practicing emotional intelligence can reduce stress levels and foster a positive mood. Conversely, a lack of emotional intelligence and limited emotional competencies can contribute to lowered mental health and increased depression.

Strategies for Enhancing Emotional Intelligence
Valerie generously shared practical strategies for enhancing emotional intelligence, especially in moments of heightened emotions. One powerful strategy she highlighted was breath work, which involves deep belly breathing to activate the parasympathetic nervous system and induce a state of calmness. We also explored the importance of transforming negative self-talk into a positive mindset as a fundamental aspect of emotional intelligence.
The Vital Role of Leaders
Our webinar underscored the vital role of leaders in promoting emotional intelligence and supporting the mental health of their team members. We emphasized the importance of leaders developing social awareness skills and relationship management abilities to foster a supportive and balanced team environment. Active listening, empathy, and providing necessary resources were identified as crucial practices for leaders committed to prioritizing mental health in the workplace.

A Call to Action
For those who missed the live webinar, we invite you to access the recording through this link: Ready, Set…Respond! [Taking Care]. We also encourage you to explore the resources provided by the National Apartment Association and the National Council for Mental Wellbeing. Additionally, we invite you to follow Valerie Sargent on Twitter to get insights and updates on this important topic.

Our Commitment to Education
Understanding the profound connection between emotional intelligence and mental health is instrumental in creating healthier work environments and fostering personal growth. At SatisFacts, we are committed to facilitating meaningful conversations and providing valuable insights through our education solutions as well as our survey feedback tools. This month’s education webinar shed light on the significance of emotional intelligence in leadership, workplace interactions, and overall wellbeing. By implementing the strategies discussed and prioritizing mental health, individuals can cultivate their emotional intelligence and contribute to a more positive and empathetic world.