Manager Center

Manage & market your resident experience and turn prospects into residents on ApartmentRatings.

Manager Center is designed for community managers to manage their brand and the conversations on their ApartmentRatings community pages. This program allows managers to respond to reviews & questions, update listing information, and capture leads through one central platform.

Market Your Community on ApartmentRatings!

The largest online community for apartment ratings and reviews

ApartmentRatings is not an apartment listing service. It is a trustworthy source used by renters at various touch points in their journey to evaluate, understand, and compare the authentic living experiences in apartment communities before making a buying and/or renewal decision.

Build trust with prospects as you reply as a Verified Manager

ApartmentRatings is the only apartment ratings & reviews platform allowing you to connect with renters as a Verified Manager and market your community through the resident experience.

Manager Center Features

This program provides community managers with the most effective tools to proactively market and manage your brand on ApartmentRatings, the largest apartment ratings and reviews site nationwide!

Respond to reviews and questions left on your community page as a “Verified Manager” to demonstrate your customer service.

Pin your favorite review to the top of your community page to highlight the experience you find most helpful to prospects.

Manage key information about your community such as name, address, photos, floorplans, pricing, move-in specials, availability, amenities, and more. Or simply automate your data updates using MITS integration.

Ask us how!

Generate leads & funnel prospects with web forms that allow them to reach your leasing team with minimum effort.

Contact us to capture more leads with upgraded features!

Use the ApartmentRatings widget to integrate reviews and awards into your digital marketing channels, from websites to social media, amplifying your social proof.

Receive email alerts when new reviews and questions are posted to stay on top of the conversation around your brand at all times.

EXCHANGE: The New All-In-One Platform To Manage Your Full-Cycle Online Reputation

Get access to the complete Manager Center functionality in our powerful brand new “EXCHANGE” platform. Seamlessly monitor and manage the conversations around your brand with easy-to-read dashboards and an intuitive interface!

Reviews & Questions Management

Collect reviews and questions in real-time and manage your verified responses in one place.

Leads Management

Track leads as they come in from ApartmentRatings and quickly and easily follow up with prospects using the essential info collected by our web forms.

Trend Reports

Monitor the review, response, and community page traffic trends by community or by month, and compare the performance against nearby competing communities with visual reporting.