Product Updates [December 2020]
New ApartmentRatings Review Widgets & Awards Badges in EXCHANGE! What’s New? We have made it even easier to market your communities, cultivate reviews from your residents, and show off your…
New ApartmentRatings Review Widgets & Awards Badges in EXCHANGE! What’s New? We have made it even easier to market your communities, cultivate reviews from your residents, and show off your…
Resident relations encompasses many aspects of a resident’s experience in their community. As renters face decisions about renewing or terminating their leases in 2020, resident relations are more important than…
Get more reviews on Google with the all new Google Boost for VRP! What is Google Boost? Current subscribers of our Verified Resident Program review cultivation product can now take…
What’s changing: The requirement of a 70% or greater Recommend Score will be replaced with a minimum epIQ Index Grade of A- (or 80.00). Additionally, we continue to find that…
We are excited to introduce “Threaded Reviews!” What are Threaded Reviews? Prior to today’s update, renters and managers alike had no way of determining if multiple reviews were written by…
The current COVID-19 pandemic has caused a necessary shift in business for most onsite and corporate teams, with nearly all employees working from home unless absolutely essential. Because of this,…
Reviews hold too much useful information to simply ignore and responding to reviews can be an uneasy experience, but focusing on the 3 p’s will allow you to have confidence…
When it comes to negative reviews, teams tend to focus on damage control, leaving responses to positive reviews on the sidelines. After all, how many times has an ecstatic review…