online reputation Archives | Page 5 of 9

realites of review generation with person writing a review

5 Realities of Review Generation in Multifamily

April 17, 2024Jessica PopeOnline Reputation, Reputation Management, Reviewsapartmentratings, multifamily, multifamily education, multifamily reputation, online reputation, online reviews, reputation management, review generation, review suppression, satisfacts education

Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.

Navigating Intersections: Renter Expectations and Artificial Intelligence

April 16, 2024Carla AliceaMultifamily, Online Reputation, Reputation Management, Research, Resident RetentionAI in multifamily, AI-driven data, apartment management, how AI impacts renter perception, multifamily, multifamily education, online reputation, renter expectation, reputation management, resident retention, resident satisfaction, resident surveys, satisfacts education

Explore how AI impacts renter expectations when it comes to perception of customer service, and find out how your residents feel about technology implementation in your communities.

Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry

April 15, 2024Carla AliceaMultifamily, News, Online Reputation, Reputation Management, Surveysapartment management, deceptive review practices, generating reviews in multifamily, multifamily, multifamily education, online reputation, reputation management, review cultivation, review gating, satisfacts education

Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.

How Bigos Management Boosted Their Reputation with VRP

April 2, 2024Jessica PopeMultifamily, Online Reputation, Reputation Managementapartment management, apartmentratings, boost your reviews, epiq, epiq index, multifamily, multifamily education, multifamily reputation management, online reputation, reputation case study, reputation management, review cultivation, review generation, top communities

72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.

Ready, Set…Respond! [Ep. 13: Crafting Impressions: Aligning Response Strategy With Renter Expections]

March 28, 2024Jessica PopeFeatured Webinar, Multifamily, Ready Set Respond, SatisFacts Webinar Library, Webinarsapartment management, apartmentratings, multifamily, multifamily education, multifamily reviews, multifamily study, online reputation, reputation management, review response, review response management, review responses, satisfacts education, satisfacts online renter study

Episode Date: March 28, 2024. Learn how review response impacts perception of customer service for prospective renters and gain best practices for responding to reviews.

epIQ Index Top 250 Communities for March 2024

epIQ Index Top 250 Communities Nationwide Monthly Report [March 2024]

March 21, 2024Jessica PopeepIQ Index, Multifamily, Online Reputationapartment management, apartmentratings, epiq, epiq index, epIQ Top 250, epIQ top communities, multifamily, multifamily education, online reputation, reputation management, review generation, review management, top apartments on apartmentratings, top communities

Download the epIQ Index top 250 communities nationwide monthly report for March 2024 to learn the top communities according to renters.

epIQ Index Top Companies and Communities Biannual Report [Jan 2024]

epIQ Index Top Management Companies & Communities Biannual Report [January 2024]

January 18, 2024Jessica PopeepIQ Index, Multifamily, Online Reputationapartment management, apartment reviews, apartmentratings, apartmentratings top communities, epiq, epiq index, epIQ Top 250, multifamily, multifamily education, online reputation, online reviews, reputation management, top 250 communities, top management companies

Download the epIQ Index Biannual Report to get the top management companies in each portfolio, top communities nationwide, and find out who maintained their epIQ Hot Streak in 2023!

50 Renter Stats Every Multifamily Professional Needs to Know

January 10, 2024Lia Nichole SmithMultifamily, Online Reputation, Reputation Management, Resident Retentionmultifamily education, online renter, online reputation, renter preferences, reputation management, resident satisfaction, satisfacts education, satisfacts online renter study

50 eye-opening results from the SatisFacts Biennial Online Renter Study that every multifamily professional needs to know. Check out the top 50 and download the full report for free!