Session Date: March 28, 2024 10:00am PT | 1:00pm ET
We’re back this month for episode 13 of Ready, Set…Respond with our host and Director of Client Performance, Carla Alicea, and featured guest, Sara Leduc, to discuss the importance of responding to reviews and strategies for aligning review responses with renter expectations.
In the 2024 Online Renter Study, thousands of renters across the country were asked about their perception of communities regarding review responses, review response time and what is most important when it comes to responses.
What you’ll takeaway from this episode:
- The value of review response and how you can ensure you’re meeting renter expectations.
- How quickly your team should be responding to reviews.
- Access to the Free Biennial Online Renter Study with renter preference data on topics including: reputation, social media, technology, fee transparency, ESG, and more!
Complete the form on this page to access the webinar recording + slides.