epIQ Index Top Management Companies & Communities Biannual Report [July 2023]
Download the epIQ Index Top Management Companies and Communities Biannual Report for 2023 and watch the mid-year live ranking recording.
Ready, Set…Respond! [Ep. 6: A Breed Of Their Own]
Hear from ESA Expert, Victoria Cowart, on the distinctions between service, support & Comfort animals and the important of aligning the industry’s definition of pet friendly with the expectations of renters.
Unleashing the Power of Innovative Marketing
Explore the importance of breaking down silos, leveraging operational data, and understanding the new renters of 2025 to effectively market beyond the obvious.
Ready, Set…Respond! [Ep 5: Marketing Beyond The Obvious]
Episode Date: June 15, 2023. Listen to Lia Nichole Smith discuss how to align operations and marketing strategies and leverage non-traditional marketing to effectively target the new renters of 2025.
Understanding the Connection Between Emotional Intelligence and Mental Health
Learn about the relevance of emotional intelligence and its impact on mental health in various aspects of life, especially in leadership and workplace settings.
Ready, Set…Respond! [Ep 4: Taking Care]
Episode Date: May 25, 2023. Listen to Valerie M. Sargent speak about how your emotions are linked to your mental health and how emotional intelligence plays a major role in regulating your feelings and emotions.
A Dumpster Dive Into The State of Recycling & Waste Management Challenges
Learn about recycling and waste management challenges in multifamily and how onsite teams and residents can contribute towards a more sustainable future for multifamily operations.
Ready, Set…Respond! [Ep 3: Don’t Be Trashy]
Episode Date: April 20, 2023. Hear Heath Hallada and Richard Bates educate on multifamily recycling and waste management and provide resources for how to proactively manage them in your communities.
Ready, Set…Respond! [Ep 2: Five Stars, Highly Suspect]
Episode Date: March 16, 2023. Hear review transparency expert, Curtis Boyd, provide statistics and new information on deceptive review practices and how to detect and report them in our second episode of Ready, Set…Respond!
Dealing With Difficult People
Failure to effectively manage difficult people can lead to conflicts, unhappy residents, and potential legal issues. This article explores practical strategies for dealing with difficult people in the multifamily profession.
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