Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
How Bigos Management Boosted Their Reputation with VRP
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.
Ready, Set…Respond! [Ep. 13: Crafting Impressions: Aligning Response Strategy With Renter Expections]
Episode Date: March 28, 2024. Learn how review response impacts perception of customer service for prospective renters and gain best practices for responding to reviews.
epIQ Index Top 250 Communities Nationwide Monthly Report [March 2024]
Download the epIQ Index top 250 communities nationwide monthly report for March 2024 to learn the top communities according to renters.
Stepping Stones to Psychological Safety
Learn from top-performing multifamily professionals who value SatisFacts as a tool for gathering anonymous feedback, creating more open and psychologically safe communities.
epIQ Index Top 250 Communities Nationwide Monthly Report [February 2024]
Download the epIQ Index top 250 communities nationwide monthly report for February 2024 to learn the top communities according to renters.
Ready, Set…Respond! [Ep. 12: Online Reviews: What Matters Most]
Episode Date: February 15, 2024. Learn what makes an online review most valuable to your renters when it comes to standing out from the competition and securing the lease from data directly from the 2024 Biennial Online Renter Study.
![epIQ Index Top Companies and Communities Biannual Report [Jan 2024]](https://www.satisfacts.com/wp-content/uploads/2024/01/jan-2024-1-350x350.png)
epIQ Index Top Management Companies & Communities Biannual Report [January 2024]
Download the epIQ Index Biannual Report to get the top management companies in each portfolio, top communities nationwide, and find out who maintained their epIQ Hot Streak in 2023!
50 Renter Stats Every Multifamily Professional Needs to Know
50 eye-opening results from the SatisFacts Biennial Online Renter Study that every multifamily professional needs to know. Check out the top 50 and download the full report for free!
Ready, Set…Respond! [Ep. 11: Brand Awareness Unleashed]
Stacey Feeney with Zipcode Creative discusses aligning your brand guidelines with marketing efforts, ensuring a unified and memorable brand presence that resonates with residents and prospect to make a lasting impression on your audience.
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