Session Date: February 15, 2024 10:00am PT | 1:00pm ET
We’re back for the first episode of Ready, Set…Respond in 2024, and our host and Director of Client Performance, Carla Alicea, joined featured guest, Lia Nichole Smith, to discuss the power of online reviews. In the 2024 Biennial Online Renter Study, thousands of renters across the country were asked to rank the elements of an online review in order of importance. This session ranked the Top 10 from a renter’s perspective and challenged the false narrative that “it’s all about the stars.”
What you’ll takeaway:
– The elements of reviews your team should focus on when asking prospects and renters to write a review.
– The value of review response and how you can ensure you’re meeting renter expectations.
– Free Biennial Online Renter Study with data on renter preferences on topics including: reputation, social media, technology, fee transparency, ESG, and more!
What you’ll takeaway:
– The elements of reviews your team should focus on when asking prospects and renters to write a review.
– The value of review response and how you can ensure you’re meeting renter expectations.
– Free Biennial Online Renter Study with data on renter preferences on topics including: reputation, social media, technology, fee transparency, ESG, and more!
Complete the form on this page to access the webinar recording + slides.