Power Panels – “Why Should Your Residents Renew?”
Even in some of the most uncertain times, residents have stayed with their communities and renewed leases on a national scale. While this may seem surprising, there are a few…
Power Panels – “Social Media Superstars”
Social media is a powerful tool for reaching residents and improving their experience in the community. As renters and onsite teams are separated or experiencing minimal contact in 2021, social…
Onsite Insites LIVE! – Pandemic Predictions – Part 3: “Resident Relations”
Resident relations encompasses many aspects of a resident’s experience in their community. As renters face decisions about renewing or terminating their leases in 2020, resident relations are more important than…
Onsite Insites LIVE! – Pandemic Predictions – Part 1: “Comfort Crushers”
Solving Pandemic Problems Predicting anything in 2020 feels impossible. With shutdowns, cautious openings, and more shutdowns, businesses and consumers are left scrambling. Thankfully, you don’t have to resort to a…
Controlling the Chaos: 5 Ways to Carve Out a WFH Space
We’ve all seen photos and memes posted across social media of makeshift work from home set ups. Everything from stacks of toiler paper, strategically placed cases of bottled water, and…
What Impacts The Renewal Decision?
Renewal Trends Over the past two years, we have seen a subtle shift in the intention to lease long term. According to our 2019 Online Renter Study, when residents were…
The Post-Dated Notice To Vacate
A Lesson Learned According to urban legend, there are teachers who will address their students on the first day by stating “As of today, you all have F’s. It is…
Learn How Streamlining Your Maintenance Service Requests Leads to Resident Retention
Streamlining your maintenance requests helps create a hassle-free experience for your residents. This helps to increase renewals by increasing the perception of value of the community and staff! Here are…
A Winning Combination: Experience, Loyalty, and Value
An Insightful Meal I love everything about Panera Bread. One day, I was working at a community and stopped by Panera for a quick bite and to check my email….
The Secret to Handling Review Responses – Don’t Take It Personally
Reviews hold too much useful information to simply ignore and responding to reviews can be an uneasy experience, but focusing on the 3 p’s will allow you to have confidence…
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