Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
How Bigos Management Boosted Their Reputation with VRP
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.
Ready, Set…Respond! [Ep. 13: Crafting Impressions: Aligning Response Strategy With Renter Expections]
Episode Date: March 28, 2024. Learn how review response impacts perception of customer service for prospective renters and gain best practices for responding to reviews.
epIQ Index Top 250 Communities Nationwide Monthly Report [March 2024]
Download the epIQ Index top 250 communities nationwide monthly report for March 2024 to learn the top communities according to renters.
Stepping Stones to Psychological Safety
Learn from top-performing multifamily professionals who value SatisFacts as a tool for gathering anonymous feedback, creating more open and psychologically safe communities.
![epIQ Index Top Companies and Communities Biannual Report [Jan 2024]](https://www.satisfacts.com/wp-content/uploads/2024/01/jan-2024-1-350x350.png)
epIQ Index Top Management Companies & Communities Biannual Report [January 2024]
Download the epIQ Index Biannual Report to get the top management companies in each portfolio, top communities nationwide, and find out who maintained their epIQ Hot Streak in 2023!
Ready, Set…Respond! [Ep. 11: Brand Awareness Unleashed]
Stacey Feeney with Zipcode Creative discusses aligning your brand guidelines with marketing efforts, ensuring a unified and memorable brand presence that resonates with residents and prospect to make a lasting impression on your audience.
epIQ Index Top 250 Communities Nationwide Monthly Report [December 2023]
The epIQ Index Top 250 Communities Nationwide Report for December 2023 has been published. Download it here!
epIQ Index Top 250 Communities Nationwide Monthly Report [November 2023]
The epIQ Index Top 250 Communities Nationwide Report for November 2023 has been published. Download it here!
Ready, Set…Respond! [Ep. 10: Sales Through Service]
Episode Date: November 9, 2023. Learn how to incorporate gratitude and kindness into your daily personal life as well as in the workplace with tips for creating harmonious resident and employee experiences from Mark Lacey.
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