Ready, Set…Respond! [Ep. 10: Sales Through Service]
Episode Date: November 9, 2023. Learn how to incorporate gratitude and kindness into your daily personal life as well as in the workplace with tips for creating harmonious resident and employee experiences from Mark Lacey.
epIQ Index Top 250 Communities Nationwide Monthly Report [October 2023]
The epIQ Index Top 250 Communities Nationwide Report for October 2023 has been published. Download it here!
Ready, Set…Respond! [Ep. 9: Plan & Prevent]
Episode Date: October 19, 2023. Learn proactive strategies for enhancing awareness and preventing fire incidents from Shawn Thornton, and get free resources on fire safety awareness for residents and employees.
Authenticity and Data-Driven Insights: How ApartmentRatings & SatisFacts Is Delivering on Our Mission
ApartmentRatings review sentiment is on the rise. Learn now SatisFacts surveys combined with VRP improve renter review volume and sentiment.
Decoding the epIQ Index
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
epIQ Index Top 250 Communities Nationwide Monthly Report [September 2023]
The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!
Ready, Set…Respond! [Ep. 8: Staying Power]
Episode Date: September 14, 2023. Learn best practices for maximizing resident engagement, renewals, and referrals from leadership coach and multifamily consultant, Maria Pietroforte.
Ready, Set…Respond! [Ep. 7: Finding Equilibrium]
Episode Date: August 17, 2023. Learn best practices for fostering a culture of proactive communication, collaboration and sustained productivity from author, Jason Kae.
epIQ Index Top Management Companies & Communities Biannual Report [July 2023]
Download the epIQ Index Top Management Companies and Communities Biannual Report for 2023 and watch the mid-year live ranking recording.