The move-in experience can often make or break a relationship with a renter, affecting their entire experience and determining whether they decide to renew or terminate their lease. In 2021,…
Social media is a powerful tool for reaching residents and improving their experience in the community. As renters and onsite teams are separated or experiencing minimal contact in 2021, social…
Resident relations encompasses many aspects of a resident’s experience in their community. As renters face decisions about renewing or terminating their leases in 2020, resident relations are more important than…
COVID-19 has forced many renters out of the office and into a work-from-home situation and renters have had to adapt. What we’ve seen in every round of our COVID-19 National…
