Decoding the epIQ Index
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
The epIQ Index Top 250 Communities Nationwide Report for September 2023 has been published. Download it here.
Plus watch Decoding the epIQ Index!
Episode Date: September 14, 2023. Learn best practices for maximizing resident engagement, renewals, and referrals from leadership coach and multifamily consultant, Maria Pietroforte.
Generate more reviews and improve your brand reputation with our latest review cultivation tool: Reputation Boost!
Episode Date: August 17, 2023. Learn best practices for fostering a culture of proactive communication, collaboration and sustained productivity from author, Jason Kae.
Hear from ESA Expert, Victoria Cowart, on the distinctions between service, support & Comfort animals and the important of aligning the industry’s definition of pet friendly with the expectations of renters.
Episode Date: June 15, 2023. Listen to Lia Nichole Smith discuss how to align operations and marketing strategies and leverage non-traditional marketing to effectively target the new renters of 2025.
Learn about the relevance of emotional intelligence and its impact on mental health in various aspects of life, especially in leadership and workplace settings.
Episode Date: May 25, 2023. Listen to Valerie M. Sargent speak about how your emotions are linked to your mental health and how emotional intelligence plays a major role in regulating your feelings and emotions.
Learn about recycling and waste management challenges in multifamily and how onsite teams and residents can contribute towards a more sustainable future for multifamily operations.