The leadership team at The Altman Companies knows that customer satisfaction is paramount to the success of their communities, team member engagement, and ultimately directly impacts their company’s revenue growth. As the leading provider of customer satisfaction surveys with a well-established history of improving and maintaining resident satisfaction for our clients, Altman has continued to partner with our team at SatisFacts to stay at the top of their reputation and customer satisfaction game.
We know that when a client takes advantage of our feedback surveys and year-round education services, actively participates in their action plans, and makes a concerted effort to focus on their customer feedback and review response, they will achieve their goals. How do we know? We have the proof!
Listen to the Matt Faciana, Director of Associate Development at The Altman Companies, share how they utilized SatisFacts Insite Surveys, education sessions, and action plans along with building a custom Reputation Management Refresher Course for their associates, to level up in 2022:
July 2022 epIQ Live Ranking Webinar
Special Guest: Matt Faciana with The Altman Companies
Congratulations to the team at The Altman Companies for recognizing the value of customer feedback, creating an environment of change and growth, and committing to the customer satisfaction journey. The results speak for themselves!
Looking for a survey, reputation, or review responder partner? Let us help you kick-start your journey.