Storytelling helps prospective renters envision themselves using the apartment home and community amenities. Stories encourage the emotional side of the brain and allow the customer to connect in a way…
Maximize the “good” that’s happening in your community every day. Drown out those negative comments by asking your satisfied residents to stand up and be heard! Here are 3 simple…
We’re excited to announce the release of new features added to the SatisFacts Index, Verified Resident Program, and the ApartmentRatings city page. Below are some improvements to help make the…
As you may have seen from our recent announcement, registration for our FOCUS 2018 User Experience and Conference is now underway. FOCUS is being held on February 26-27, 2018 Los…
Over the past two years, we have seen a subtle shift in the intention to lease long term. According to our “2017 Today’s Online Renter Study”, when residents were asked…
How do residents feel about their decision to live at your community? Our Insite Move-In Survey reveals all!
SatisFacts and ApartmentRatings are excited to announce the addition of Jennifer Carter as their new Director of Client Performance! With renter satisfaction being the primary conduit to a positive online…
Redefining the Leasing Process Part 1 of our Reputation webinar series started by redefining the leasing process. According to our “2017 Today’s Online Renter Study”, 81% of renters conducted online…
We’ve been doing some major digging across our Insite Move-In and Move-Out survey and we’ve found the top reasons why residents choose to stay or leave. You’ll be surprised at…
