Generate more reviews & improve your brand reputation with our latest feature update: Reputation Boost!
Verified Resident Program (VRP) client partners now have access to choose where and how often they want their reviews shared on other review platforms, including: Google, Facebook and Yelp. This new feature is included at no cost with VRP!
How It Works:
STEP 1: Sign up for the Verified Resident Program (VRP) to send automated review requests to prospects and residents after surveys or as a stand-alone feedback request based on resident lease expirations. VRP increases review volume and improves review sentiment on the most trusted renter review platform: ApartmentRatings.
STEP 2: Enable Reputation Boost for FREE with VRP! Login to our custom Exchange reporting dashboard, choose which review platforms need a review boost based on individual reputation needs, and allocate the desired focus as a percentage.
STEP 3: Watch the reviews roll in! Login to Exchange to update your preferences as needed and track the performance of each platform’s emails with click reporting.
VRP + Reputation Boost Benefits:
- According to our National Renter Study data, 60.4% of renters said they would write a positive review if asked. VRP + Reputation Boost takes the work off your team by doing the asking for you!
- Reputation Boost simplifies the review process, sending targeted review requests and providing performance data.
- VRP contributes to an 80% increase in reviews on ApartmentRatings, and now, with Reputation Boost, higher review volumes on other essential review platforms.
- VRP reviews average a 34% higher renter rating. By including Reputation Boost with VRP, reviews on additional platforms have the ability to receive similar performance results.
- Text notifications double response rates for survey clients. Together with VRP + Reputation Boost, your online reputation will skyrocket.
Not Ready For VRP? There’s an option for you, too!
SatisFacts Insite Survey Partners without VRP:
SatisFacts Insite survey clients have the opportunity to promote reviews through an automated thank you page that appears at the end of each survey. Survey clients can utilize the new Reputation Boost tab in Exchange to choose which review platforms to feature and at what frequency.
How It Works:
- A prospect or resident receives an Insite survey (such as Unclosed Tour, Move-In, Work Order, Pre-Renewal).
- After completing the survey, they are directed to a Thank You page.
- On this page, they are given the opportunity to share a review on a specific platform, including: Google, Yelp, or Facebook, based on your selections made in the Reputation Boost tab in Exchange.
Interested in Adding Reputation Boost?
- Current VRP Clients: Login to Exchange, click the Communities tab in the main menu, and navigate to the new Reputation Boost tab for instructions on how to complete your setup.
- Non-VRP Clients: Reach out to your dedicated Sales Representative or Account Manager for a demo.
- Not a client? Click the button below to contact our team and learn more about how VRP + Reputation Boost can help your communities generate more reviews across multiple platforms.