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The epIQ Index Top 250 Communities Nationwide Monthly Report for April has been published! To get a better understanding of the epIQ Index, how to use it, and to see if you made the list of top communities, simply submit the form on this page to download the report! For additional information and to see the reports from past months, check out our epIQ Index page.
Effective November 1, 2022
In order to earn an A+ for Manager Review Reply Time, the component which makes up 10% of the overall epIQ Index, a review must be responded to within 1.99 days. For an A, response time must be at least 2.99 days, and 3.99 days for an A-. The response time will change for all grades A-F, so it’s important to review your current response times now and prepare for this future shift. To check your current average response times, login to the Exchange platform, select Performance Reports from the menu on the left, and then select Response Trends.
Additionally, we have modified the awards criteria for SatisFacts Annual and Insite Survey awards and ApartmentRatings Top Rated awards. Please read these changes carefully, review your current standing in regards to the new awards criteria, and reach out to our education team if you feel an action plan would help your company and/or communities to stay on target to earn awards for 2022.
**Grades on the website and in the EXCHANGE reports may not match those on the published list due to the website/reporting platform calculations updating daily, whereas the monthly list is based on a report generated at the beginning of each month.
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