Steps to Getting the Lease Renewal
The SatisFacts Grand Prix: 3 Sessions, Unlimited Ideas The SatisFacts Grand Prix is a 3-part seminar focusing on resident retention, maintenance and reputation management. Each session delves into the minds…
Park the Prospect & Assist the Resident
It’s an all too familiar scene: It’s Saturday and you are the only person manning the office. You’re working with a prospect when a resident pops in. First inclination would…
Once Upon a Leasing Season
You may be noticing there’s a little more traffic these days in your leasing offices, and it’s not really a surprise. This is the time of year when people think…
Brand Management – The New Must Have Amenity
The concept of “Brand Management” has always been an area of focus for Marketing Directors in this industry. How do we distinguish and position our brand, our communities apart from…
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