Introducing the latest feature benefitting our multifamily partners…Employee Spotlight!
SatisFacts Insite Survey clients taking advantage of our Work Order and Unclosed Tour survey modules now have a unique opportunity to spotlight their maintenance and leasing employees on ApartmentRatings and beyond!
Advantages of SatisFacts Work Order and Unclosed Tour Surveys
- Our survey program delivers authentic, data-driven performance metrics combined with expert education, aimed at enhancing team performance and boosting resident satisfaction and retention.
- Technician and Agent reporting offers individual performance metrics, helping leadership identify specific training and staffing needs for each team member and can be easily integrated into bonus structure programs.
- Our latest feature, Employee Spotlight, allows multifamily operators to showcase individual maintenance and leasing employees based on their work order and unclosed tour survey performance scores. The spotlights will be shown on the community pages of ApartmentRatings. They can also be embedded with code and downloaded in a PNG and PDF format for sharing on website blog posts, social media channels, and printed as a certificate.
Benefits of Employee Spotlight
- Offers consistent, data-driven metrics to easily recognize top performers.
- Provides a straight-forward 5-step process for creation of the spotlight.
- Supplies all the creatives for sharing on websites and social media.
- Can be utilized for bonus structures and Monthly Employee Recognition campaigns based on internal feedback (rather than external) to ensure FTC compliance.
- Introduces team members and showcases the community’s exceptional level of service to potential residents on your ApartmentRatings community pages and social media platforms.
Recognized Employees = Engaged Employees
- 51% of employees who receive regular recognition are highly likely to recommend their company as a great place to work. ~Officevibe
- Employees are 18 times more likely to produce great work when they receive recognition for their efforts. ~O.C. Tanner Culture Report
- 83% of HR leaders said that recognition programs had a positive impact on employee engagement. ~Achievers
- Organizations with high employee engagement levels are 21% more profitable. ~Gallup poll
- 78% of respondents believe that employee recognition positively impacts employee retention. ~Harvard Business Review
Renters want to know their on-site team because it allows them to feel more confident in their ability to communicate concerns and request repairs, and it fosters a sense of community. According to SatisFacts’ Online Renter Study, 77.7% of renters place the highest trust in ratings and reviews sites when selecting an apartment.
By featuring employee spotlights on the leading multifamily ratings and reviews website, ApartmentRatings, you can make a positive impact on your employee engagement and retention, and enhance trust and cultivate a sense of community with renters, increasing their likelihood of choosing your community as their final decision.
Ready to spotlight your employees? Reach out to your dedicated account manager or sales representative for a demo!
*This new tool, along with our Technician and Agent Reporting, is currently included with our Insite Work Order and Unclosed Tour survey modules. If you’re interested in learning more about these survey modules, Contact Us below.
