Discover how COVID-19 has impacted the performance of SatisFacts surveys
Throughout the pandemic, we continue to measure the resident survey engagement and how it impacts survey module scores. It is important to understand how your residents are coping with the lifestyles changes that come along with “Stay At Home” directives, working from home, childcare, and finances. SatisFacts surveys are an extremely effective way for residents to communicate with management teams when other, more traditional, means of communication are limited or unavailable entirely.
Additionally, management companies can use the feedback to build informed strategies to help maintain efficiency in community operations and create action plans for emerging from the pandemic without skipping a beat.