Annual Resident Satisfaction Survey

The SatisFacts Annual Resident Satisfaction Survey is designed to be a strategic planning tool to identify and improve satisfaction, retention, reputation, and overall performance. It uncovers “What Matters Most” to residents with clear, actionable results.

The Annual Resident Satisfaction Survey program includes:

  • Annual online feedback program.
  • Comprehensive and intuitive online reporting.
  • Executive review session with our leading industry experts.
  • Action plan coaching for properties.
  • Implementation process.
  • National awards program.
  • Benchmark against The SatisFacts Index.

What Makes the SatisFacts Survey Process Different?

From promotional materials, to intuitive online reporting, to consultative support to help interpret and prioritize action items, were not just data gatherers, we’re educators.

*May be integrated with the ApartmentRatings Verified Resident Program™