With over 89% of renters reading reviews before making any lease decision, it’s imperative to make a good impression at your digital front door!
The Verified Resident Program (VRP) generates more reviews from real renters & improves your brand’s online reputation. Integrate VRP into SatisFacts Insite, Annual, or FLEX Survey Program or as a stand-alone questionnaire to increase review count and improve review sentiment on your ApartmentRatings community page, as well as major review platforms including Google and Yelp.
Key Features
Benefits
Reputation Boost
NEW! Enhance your review volume across multiple review platforms with the new Reputation Boost feature (included with VRP at no additional cost).
Promote Your Resident Experience & Boost NOI
Online reputation management is more than managing the resident experience. VRP with Reputation Boost helps you automate your review recruitment efforts and promote the renter experience with your community across all major review platforms to ensure a well-rounded and trustworthy online reputation.
Let VRP positively impact your resident satisfaction, loyalty, and retention, and leverage their experience to enhance your community’s online reputation!
Reputation Management
Monitor your brand across the entire web. Our online reputation management platform helps you ensure brand consistency by driving better business performance.
Manager Center
What happens onsite ends up online. Start managing the conversation about your community. Respond to online reviews by addressing, praise, comments, and concerns.