Get the whitepaper now!
We all know that no matter how great you are with residents, and no matter how much they enjoy living at your community, there will be a certain percentage that chooses not to renew every year. These residents are typically experiencing some sort of a “life change” (i.e., buying a home, relocating for work, lost a job, etc.). We also know that the number of those going through such changes is far smaller than those who are on the fence about their renewal. All of this begs the question: “Why are they not very likely to renew?” Only by answering this question can communities determine what actions they can take to retain those residents and get them to say “YES” to another year. To find out the answer and discover the top renewal drivers for 2021, download the whitepaper using the form on this page!
If you missed the first value driver whitepaper in the series of 3, check out the “2021 Top Drivers for Value” to learn how your renters across the country define value at their communities and how your teams can make sure they are setting goals, and meeting resident expectations as we head into what is shaping up to be a very busy leasing season. Get the whitepaper now!
You can also find other important educational content like our recent webinar with the FTC about “Incentivized and Deceptive Online Reviews” in our on–demand library—and don’t forget to subscribe to the newsletter to stay updated with the latest multifamily industry news and research!