Welcome to the SatisFacts COVID-19 Resources Page
On this page you will find the most important and up-to-date information from the most reputable sources in the country, state, and multifamily industry – including some helpful industry specific videos to maintain productivity throughout all levels of your organization and maximize engagement and communication with your residents and prospects.
Additionally, there are some easy tutorials, tips, and tricks to ensure that you, your team, and your residents stay safe and healthy during this unprecedented pandemic. And finally, be sure to check out some of our suggested fun activities to help you cope with the quarantine lifestyle changes that we are all experiencing right now.
Stay safe, healthy, and informed…
Multifamily Industry Resources
SatisFacts COVID-19 National Renter Study [Entire Study Summary]
Over a 6 month period, we asked over 150k renters about how the pandemic has impacted their lives and the resident experience at their communities. This report aggregates and analyzes the results from all 6 months and explains the trends that have surfaced, as well as predicts what may happen as we head into a new year with the pandemic still very much relevant in most renters’ lives.
SatisFacts COVID-19 National Renter Study [Round 6]
Download the 6th and final round of results & analysis. This addendum to the whitepapers from the first five rounds measures how renters’ experiences evolve as yet another month came and went during the pandemic.
SatisFacts COVID-19 National Renter Study [Round 5]
Download the round 5 results & analysis. This addendum to the whitepapers from the first four rounds looks at how renters from around the nation continue to look for effective ways to navigate the ever-changing pandemic lifestyle.
SatisFacts COVID-19 National Renter Study [Round 4]
Download the round 4 results & analysis. This addendum to the whitepapers from the first three rounds looks at how the COVID-19 pandemic continues to impact renters across the nation.
SatisFacts COVID-19 National Renter Study [Round 3]
Download the round 3 results & analysis. This addendum to the round 1 & 2 whitepapers looks at how the COVID-19 pandemic continues to impact renters across the nation.
SatisFacts COVID-19 National Renter Study [Round 2]
Download the round 2 results & analysis. This addendum to the round 1 whitepaper looks at how the COVID-19 pandemic continues to impact renters across the nation.
COVID-19 National Renter Study Webinar w/NAA
Lia Nichole Smith & Jennifer Carter, from our SatisFacts Education Team are joined by NAA’s Paula Munger, to discuss the findings from the first 2 rounds of our COVID-19 National Renter Study.
SatisFacts & NOLO Multifamily Legal Webinar - Onsite Teams
In partnership with the legal experts at nolo.com, we help answer your most pressing questions & explore the legal impact for onsite teams.
SatisFacts & NOLO Multifamily Legal Webinar - Corporate Management Teams
In partnership with the legal experts at nolo.com, we help answer your most pressing questions & explore the legal impact for corporate property management teams, owners, and investors.
National Apartment Association (NAA)
As the largest apartment association in the country, NAA has taken the lead on keeping up with the most current pandemic-related multifamily information and has been integral in proposing new legislation to help industry stakeholders and renters.
Federal & State Government Resources
Other Pandemic-Related Resources
VIDEOS: COVID-19 Best Practices
Live Remote Resident Event Ideas [VIDEO]
COVID-19 and recommended mitigation strategies have significantly impacted residents and our industry. With more residents taking to their homes, maintaining a sense of community is becoming a challenge. The SatisFacts Education Team has put together 10 creative events any community can host to remotely bring residents together. Social distancing doesn’t have to mean social isolation!
Staying Connected Via Social Media [VIDEO]
Social distancing during the COVID-19 pandemic has made it increasingly challenging to maintain effective communication with residents. The ApartmentRatings & SatisFacts Education Team wants to provide some quick and easy tips and strategies to keep the lines of communication wide open and help you strengthen your communities’ bond, boost morale, and notify your residents of important information and updates.
Employee Engagement In The Age Of COVID-19 [VIDEO]
With so many of us working remotely during the COVID-19 pandemic, there is no shortage of new challenges that multifamily employers and employees now face. One that is often overlooked, but crucially important, is employee engagement. While you may not be able to interact in-person, there are a number of ways that you can continue to build team morale and improve efficiency in the age of COVID-19. Lia Nichole Smith and Jennifer Carter, from the SatisFacts Education Team, are here with another short video – this time offering some effective strategies and tips to ensure your team stays on track, informed, and doesn’t feel alienated in their new work environment.
Preventing Social Isolation At Senior Communities [VIDEO]
Have seniors in your community? During this time, being a senior can feel even more isolated than usual. Check out our 15-minute video with 10 ideas to connect with your seniors.
Keeping Kids Busy During COVID-19 [VIDEO]
Phrases like “I’m bored” and “There’s nothing to do” are being repeated in households across the country. Lia Nichole Smith and Jennifer Carter, from the SatisFacts Education Team, are here with their fourth short COVID-19 webinar to help busy parents, many of whom are now working from home, find fun and creative ways to keep their kids busy during this pandemic.
Tips For Marketing In Today's Climate [VIDEO]
Renters are still searching for new homes – don’t lose them because of pre-COVID marketing messages. Check out these 10 tips to reshape your marketing strategies.
Pandemic Preparedness & Quarantine Activities
How To Make Your Own Face Masks
The crafty crafters at DoItYourself.com have provided some quick and easy step by step tutorials to help you make your own face masks out of everyday materials you have at home.
How To Clean Face Masks
With the scarcity of Personal Protective Equipment (PPE) such as face masks, it has become essential to make what materials you have last as long as possible. Learn how to clean and reuse the few face masks that you currently have.
Cleaning Your Home To Fight Coronavirus
Maintaining a clean living space, or communal spaces, is one of the best preventative measures for combating the spread of the coronavirus. Learn the best practices and proper materials to ensure the safety of your loved ones and neighbors.
Virtual Museum Tours
Explore some of the most famous museums around the world from the comfort of your own home. Visit The Louvre in Paris, France and then jump into The Guggenheim in New York – all without changing out of your pajamas.
A Disney Vacation Delivered To Your Home
Virtually explore the Disney theme parks, ride your favorite rides, play Disney trivia, learn the choreography to your favorite Disney dances, sing along to your favorite songs, and much more!