SatisFacts’ Online Renter Study began surveying the impact of social media throughout renters’ life cycle in 2015. The 2019 version continues investigating social media trends in the multifamily space and how residents use social media to interact with their communities. Finally, the study provides the implications of residents’ social media usage for management to strategically engage with residents.
Download the report to learn more about:
Renters’ community following trends.
How renters use a community’s social media.
Audience groups engaged the most with a community’s social media.
Key implications of residents’ social media behaviors.