Discover insights into your community performance
Insite Surveys: 365 Touch-Point Surveys
This Program Includes:
Online survey feedback program
Comprehensive and intuitive online reporting platform – ‘EXCHANGE’
Bi-annual portfolio review and coaching session by SatisFacts Education Team
Eligible for SatisFacts National Awards Program
Benchmarking against the SatisFacts National Index

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It’s More Than A Survey!
Provide Residents Value
Establish goodwill among residents by collecting feedback and letting them know their experiences matter.
Initiate Action Plans
Our Education experts provide review sessions and best practices catering to your areas of improvement.
Market Performance
Leverage the National Awards Program to market your performance to prospects and investors.
Increase Your NOI
Improve your Net Operating Income (NOI) by enhancing your service delivery and minimizing move-outs.
Find the survey modules that fits your community’s needs!
Move-In
Measure new residents’ first experience to identify and resolve issues before they become a trend.
Unclosed Prospects
Gain valuable insights into factors affecting leasing through the lens of a prospect.
Work Order
Ensure maintenance expectations are met and requests are completed to satisfaction.
Pre-Renewal
Identify residents’ issues and barriers to renewal 120 days before lease expiration.
And more!
From takeover and move-out, to point of service, we have customizable survey modules to fit your community’s every need!