2019 Online Renter Study: Ratings & Reviews
Ratings and reviews have a significant impact on renters during their apartment search. This report breaks down how renters perceive reviews at different stages of the resident life cycle and provides the best practices for management to handle reviews and draft effective responses.
Download the report to learn more about:
Who are the most important review readers.
What renters are looking for in reviews.
Renters perception of review solicitation.
5 key principles to develop an authentic online story for your communities.