“Overall Rating” on ApartmentRatings now called “Renter Ratings” & Include SatisFacts Insite Surveys! In an ongoing effort to fulfill our mission of providing the most authentic and useful information to…
We are proud to announce the epIQ Index – a single performance metric designed to meet the demands of both renters and multifamily professionals alike. What is the epIQ Index?…
Renewal Trends Over the past two years, we have seen a subtle shift in the intention to lease long term. According to our 2019 Online Renter Study, when residents were…
A Lesson Learned According to urban legend, there are teachers who will address their students on the first day by stating “As of today, you all have F’s. It is…
It’s not surprising that 84.5% of renters who participated in our 2019 Online Renter Study said they researched online before reaching out to a community. With a variety of online resources…
Ah, guestcards. For all the good they do – document contact information, ensure consistency for fair housing, keep track of follow up – they don’t provide much in the way…
Streamlining your maintenance requests helps create a hassle-free experience for your residents. This helps to increase renewals by increasing the perception of value of the community and staff! Here are…
An Insightful Meal I love everything about Panera Bread. One day, I was working at a community and stopped by Panera for a quick bite and to check my email….
Reviews hold too much useful information to simply ignore and responding to reviews can be an uneasy experience, but focusing on the 3 p’s will allow you to have confidence…
This is something we keep seeing. The FTC is coming down hard on the use of influencers and review manipulation more often. At ApartmentRatings.com, we seek authentic reviews, because that helps…
