SatisFacts & ApartmentRatings Product Updates
We’re always looking to make new improvements here at SatisFacts & ApartmentRatings and lately, we’ve been quite busy! We thought it was time that we update everyone on some of…
All
Employee Engagement
Leasing
Multifamily
News
Online Reputation
Product Updates
Resident Retention
Reviews
Why the Insite Unclosed Traffic Survey is More Effective Than a Mystery Shop
Our Insite® Unclosed Traffic survey identifies key opportunities for improvement to ensure your team is hitting every point. Here’s an inside look at what your team should focus on to…
The Secret to Earning Exceptional Scores on SatisFacts
The Secret to Exceptional Level Scores on your SatisFacts Work Order Survey Renewals live and die by the way teams manage their service request processes. Our Insite® Work…
Review Response
We all know responding to reviews are important, even the positive ones. Here’s an example of a great response submitted on ApartmentRatings.com. Although this is a perfect 5-star review, the…
Best Practices For a Successful Move-In
Best Practices For a Successful Move-In The Rocky Resident We’ve all had those rocky move-ins where it seems as though one thing after another goes wrong. These rocky move-ins tend…
The Basic Secrets of True Success Stories!
Whether you are managing a small apartment community in rural America or one of the industry’s largest assets, people’s expectations in principle, are still basically the same: “give me good…
A Culture of Responsiveness
The way we communicate has changed dramatically over the past several years, and even the amount of time we’re willing to wait for information has changed. In our on-demand society,…
Resident Engagement Through Social Media
Resident Engagement Through Social Media Sneak Peak of the 2017 Online Renter’s Study
Reinventing the Hiring Process
Candidate engagement is the new Achilles heel in recruiting new talent. With company career pages, employee referral programs, and third party recruiters scouring sites like LinkedIn for potential talent, the…
In Search of the Engagement Sweet Spot
You may be familiar with Gallup’s disheartening stats on employee engagement: According to their comprehensive survey of more than 80,000 participants, nearly 7 out of 10 American workers are not…