Streamlining your maintenance requests helps create a hassle-free experience for your residents. This leads to an increase of perception in value of the community and staff which helps increase renewals!…
Over the past two years, we have seen a subtle shift in the intention to lease long term. According to our “2017 Today’s Online Renter Study”, when residents were asked…
How do residents feel about their decision to live at your community? Our Insite Move-In Survey reveals all!
SatisFacts and ApartmentRatings are excited to announce the addition of Jennifer Carter as their new Director of Client Performance! With renter satisfaction being the primary conduit to a positive online…
Redefining the Leasing Process Part 1 of our Reputation webinar series started by redefining the leasing process. According to our “2017 Today’s Online Renter Study”, 81% of renters conducted online…
We’ve been doing some major digging across our Insite Move-In and Move-Out survey and we’ve found the top reasons why residents choose to stay or leave. You’ll be surprised at…
We’re always looking to make new improvements here at SatisFacts & ApartmentRatings and lately, we’ve been quite busy! We thought it was time that we update everyone on some of…
Our Insite® Unclosed Traffic survey identifies key opportunities for improvement to ensure your team is hitting every point. Here’s an inside look at what your team should focus on to…
The Secret to Exceptional Level Scores on your SatisFacts Work Order Survey Renewals live and die by the way teams manage their service request processes. Our Insite® Work…
We all know responding to reviews are important, even the positive ones. Here’s an example of a great response submitted on ApartmentRatings.com. Although this is a perfect 5-star review, the…
