The Basic Secrets of True Success Stories!

The Basic Secrets of True Success Stories!

The Basic Secrets of True Success Stories! It really IS the Little Things That Matter Most to People Whether you are managing a small apartment community in rural America or one of the industry’s largest assets, people’s expectations in principle, are still basically the same: “give me good quality products with reliable service performed by[…]

A Culture of Responsiveness

A Culture of Responsiveness

A Culture of Responsiveness The way we communicate has changed dramatically over the past several years, and even the amount of time we’re willing to wait for information has changed. In our on-demand society, creating a culture of responsiveness has never been more important. Based on the newly completed SatisFacts 2017 Online Renter Study, we’re[…]

Reinventing the Hiring Process

Reinventing the Hiring Process

Re-Inventing the Hiring Process By FOCUS Keynote Speaker, Kevin Walters Candidate engagement is the new Achilles heel in recruiting new talent. With company career pages, employee referral programs, and third party recruiters scouring sites like LinkedIn for potential talent, the challenge today is convincing a candidate to put on the blinders and focus on what[…]

In Search of the Engagement Sweet Spot

In Search of the Engagement Sweet Spot

Making the Workplace Efficient for Today’s Property Management Professional You may be familiar with Gallup’s disheartening stats on employee engagement: According to their comprehensive survey of more than 80,000 participants, nearly 7 out of 10 American workers are not engaged in their work. What does that mean, exactly? Well, Gallup defines engagement as “those who[…]

Building a Successful Team. Here’s What You Should Know

Building a Successful Team. Here’s What You Should Know

Building a Successful Team. Here’s What You Should Know The property management industry is all about people, and most often the people who get the most attention are the residents and prospects. The success of the industry, however, doesn’t start with the residents. It begins with the Team.  Residents and employers have high expectations of[…]