SatisFacts is the leading provider of resident surveys, focusing on
multifamily retention and reputation management.
What We Do
With over 15 years of experience, SatisFacts has helped over 3 million units measure and market their customer service. We provide actionable resident and prospect feedback, to help increase resident satisfaction and your overall bottom line.
Rather than handing off an exhaustive report, we are here to guide you throughout the entire process, by providing the support, insight, and resources you need to ensure your portfolio’s success.
Get insight for what is really going on in your community. With resident satisfaction surveys you'll be able to address retain and connect to renters.
Our Education Team will guide you to connect the data points. You'll learn what your team is excelling in and what needs work.
National SatisFaction Index
Benchmark your community against our National Index and see how your preforming in certain areas in comparison to the competition.
Our awards program recognizes the property management companies for the dedication the the resident experience. Learn more on how your leadership.
To strengthen relationships throughout the multifamily industry by creating a platform to attract, understand and retain renters based on leading edge technology, data, and education.
Provide transparent and honest information that enables renters and property managers to improve the evolving concept of “home.”