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01.01.12
New Hires & Promotions: Joe Summers (formerly of CallSource) hired as VP-Sales/East Region, Lia Smith (formerly of SPM Property Management) as VP-Consulting and Education, Kiera Davis as Account Coordinator, Nick Leonhardt as Software Developer. Jeff Proebstle promoted to SVP-Sales, Brian Barfield to RVP-Sales/SE and Jen Piccotti to SVP-Consulting and Education
06.04.11
TurnSocial.com and SatisFacts ink deal that allows apartment marketers to display SatisFacts resident satisfaction ratings on all community websites via a free TurnSocial.com bar, permitting properties to promote third party ratings to a ratings-obsessed world
06.01.11
Units Magazine - Annual resident retention article by Jen Piccotti and Doug Miller: click here
06.01.11
SatisFacts annual client satisfaction survey results show 96% satisfaction and client's average resident turnover rate 17 points below the NAA Income and Expense Survey
03.1.11
MFPro TV, created by MultifamilyPro, selects Doug Miller and Jen Piccotti for monthly show, "The Retention Report" (third Thursday monthly at 12:00-12:30 Eastern)
01.25.11
Jen Piccotti selected NAA to join Doug Miller as an official official blogger on NAA's Aptly Spoken
01.25.11
NAA adds Jen Piccotti's "Resident Retention: No Cost/Low Cost Solutions" to Aptly Spoken's Blog Roll
01.24.11
490,000 Units Under Contract for SatisFacts' Grace Hill Course "The Impact of Maintenance on Retention"
09.17.10
Insite Four Quarter Rolling Average Push Reporting and Insite Action Plan Templates rolled out
09.13.10
SatisFacts signs agreement with ApartmentGrade.com to provide survey program for AG clients, plus promote SatisFacts client ratings online