Resident Surveys
Improving Underperforming Assets and Supporting Takeover Start-up Performance
We offer a series of resident survey solutions customized for sites that are either being taken over or are vastly underperforming.
Takeover studies let you and your team “hit the ground running.” The learning curve and ability to implement high impact changes is dramatically heightened when the real issues impacting satisfaction and retention, those things not identified in a market survey or pro-forma, are identified via a resident survey, right when the property is being taken over. Likewise, red flag studies provide a “deep dive” resident survey so as to identify what is impacting resident satisfaction so as to implement the most appropriate and impactful changes to ramp up for improved performance.
These services recognize the “need for speed” - with results delivered in as little as two weeks.