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Fresh, compelling information – served up generously with a dash of humor, a dose of “need-to-know” facts and a whole lot of common sense.

Resident Retention: Low-Cost / No-Cost Solutions, by Jen Piccotti
While resident events, move-in gifts, and newsletters can be fun to do and may seem like a way to build community, the truth is resident retention comes down to some very basic things. Find out the truth about what matters most to your residents. You’ll be surprised that most often, the strategies cost little or nothing at all!
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Resident Retention, by Doug Miller
Doug Miller is a featured blogger on NAA’s new ‘Aptly Spoken’ site! Check out Doug’s sometimes ‘contrarian’ views on what works and what doesn’t when it comes to closing the back door in these challenging economic times. Learn how your community and your portfolio can increase NOI and Asset Value despite everything that’s happening in the marketplace today.
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Contact SatisFacts
Address:
2360 W. Joppa Road, Suite 322
Lutherville, MD 21093

Phone / Fax:
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Latest News:
4.30.12: SatisFacts Social Network Integration Platform Announced: Clients can now leverage ratings and comments on Property Solutions toolbars, the TurnSocial.com toolbar, via RentAdvisor and RentMineOnline, post on ApartmentGrade and more.

 

 

 




03.13.12: "Getting Inside the Head of Today's Online Renter" National Study ebook Released: theonlinerenter.com

01.30.12: New Hire: Gregory Ann Goldrick (formerly of Simpson Housing and The Goldrick Group) hired as RVP-Sales/South Central

01.01.12: New Hires & Promotions: Joe Summers (formerly of CallSource) hired as VP-Sales/East Region, Lia Smith (formerly of SPM Property Management) as VP-Consulting and Education, Kiera Davis as Account Coordinator, Nick Leonhardt as Software Developer.  Jeff Proebstle promoted to SVP-Sales, Brian Barfield to RVP-Sales/SE and Jen Piccotti to SVP-Consulting and Education

06.04.11: TurnSocial.com and SatisFacts ink deal that allows apartment marketers to display SatisFacts resident satisfaction ratings on all community websites via a free TurnSocial.com bar, permitting properties to promote third party ratings to a ratings-obsessed world

06.01.11
Units Magazine - Annual resident retention article by Jen Piccotti and Doug Miller: click here

06.01.11
SatisFacts annual client satisfaction survey results show 96% satisfaction and client's average resident turnover rate 17 points below the NAA Income and Expense Survey

03.1.11
MFPro TV, created by MultifamilyPro, selects Doug Miller and Jen Piccotti for monthly show, "The Retention Report" (third Thursday monthly at 12:00-12:30 Eastern)

01.25.11
Jen Piccotti selected NAA to join Doug Miller as an official
official blogger on NAA's Aptly Spoken

01.25.11
NAA adds Jen Piccotti's "Resident Retention: No Cost/Low Cost Solutions" to Aptly Spoken's Blog Roll

01.24.11
490,000 Units Under Contract for SatisFacts' Grace Hill Course "The Impact of Maintenance on Retention"

09.17.10
Insite Four Quarter Rolling Average Push Reporting and Insite Action Plan Templates rolled out

09.13.10
SatisFacts signs agreement with ApartmentGrade.com to provide survey program for AG clients, plus promote SatisFacts client ratings online

 
     
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