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Impacting the Bottom Line – One Resident at Time



Just as we are, our clients are committed to a culture of responsiveness.  Our focus is unique, in that while we deliver resident surveys, feedback program reporting and support for each level of the organization…the ultimate resident renewal decision takes place on site, in each resident’s home and mind.  That said, our goals include providing on site teams with the feedback, tools and support to reduce turnover...to boost resident retention…one resident at a time.

Since 2000, many of the most successful multifamily owners and asset managers have turned to SatisFacts, not only for resident satisfaction surveys and feedback…but for results.

Our client list includes numerous NMHC Top 50 property management firms and National Association of Home Builders Pillars of the Industry Property Management Companies of the Year.  This list is evidence of the impressive impact our resident satisfaction monitoring programs and support can have on the economic performance of your portfolio.

In addition, SatisFacts is pleased that its client list also includes the National Multi Housing Council, National Apartment Association and leading industry service providers such as FirstAdvantage / SafeRent, RealPage, American Express, LeasingDesk, PropertyBridge, and Realty DataTrust/VaultWare.

 

 
   
 
 

Contact SatisFacts
Address:
2360 W. Joppa Road
Suite 322
Lutherville, MD 21093

Phone:
866.655.1490

Fax:
866.655.1491

Email:
info@satisfacts.com

Latest News

7.1.10
Doug Miller & Jen Piccotti's June Units resident retention article available online...
click here...

6.25.10
Doug Miller & Jen Piccotti are presenters at the 2010 NAA Education Conference in New Orleans: “Increasing NOI and Asset Value - The Case for Attention to Retention”

06.01.10
SatisFacts announces 2009 National Resident Satisfaction Award winners...click here...

06.01.10
Units Magazine features annual resident retention article by Doug Miller & Jen Piccotti

10.13.09
CallSource's eletter names SatisFacts VP Jen Piccotti "quality assurance guru" and Multifamily Insiders names Jen blogger of the month

09.09.09
Calculate the NOI Impact of Increasing Resident Retention...
click here...

06.01.09
SatisFacts Announces New Strategic Alliances With Industry Partners...
read more...

 
     
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